HVAC & home services
Capture emergency leads while technicians are on the roof.
Qualify service requests, share availability windows, and route urgent jobs to dispatch without losing the thread in SMS.
Common challenges
- Technicians miss hot leads while on job sites
- Dispatch repeats service area and pricing range questions
- Seasonal call volume overwhelms a small office team
What Simplae helps with
- Immediate responses to service area and hours questions
- Lead capture that syncs to CRM when connected
- Human escalation for emergency and complex quotes
Questions customers ask
- Do you service my ZIP code?
- Can someone come today for no AC?
- How much is a tune-up?