Product updates
Changelog
What's new in Simplae — improvements, fixes, and occasional breaking changes explained in plain language.
v1.4.0
Documentation center launch and improved knowledge review tools.
Improvements
- New help center at /docs with search and guided navigation
- Faster import review queue with approve/edit/reject actions
- Better mobile photo capture for knowledge uploads
Bug fixes
- Fixed duplicate chunks appearing after website re-import
- Corrected timezone display on conversation timestamps for Hawaii and Arizona
v1.3.2
SMS compliance and conversation export updates.
Improvements
- Clearer SMS verification status in the owner portal
- Export conversations to CSV for record-keeping
Bug fixes
- Resolved issue where STOP replies occasionally delayed by carrier retries
- Fixed Stripe invoice PDF download link for annual plans
v1.3.0
Integrations expansion and team permissions refresh.
Improvements
- HubSpot and Jobber integration guides and OAuth connect flows
- Granular team roles for conversations vs. billing access
- Google Calendar availability hints in assistant replies
Bug fixes
- Improved PDF text extraction for multi-column menus
- Fixed Outlook calendar sync for recurring all-day events
Breaking changes
- Legacy 'Staff' role renamed to 'Member' — permissions unchanged, but re-invite emails use new naming
v1.2.0
Knowledge platform redesign and human takeover improvements.
Improvements
- Voice recording transcription for knowledge entries
- Human takeover banner visible across all team devices
- A2P registration checklist with step-by-step status
Bug fixes
- Fixed image upload rotation on some Android devices
- Corrected billing proration display on mid-cycle plan changes