Billing overview

Simplae billing is designed to be predictable for small businesses — one subscription, clear renewal, invoices you can forward to your bookkeeper.

Topics

• Subscriptions — how your plan works
• Free trial — what happens when trial ends
• Invoices — PDFs and history
• Payment methods — cards and updates
• Cancellation — pause or leave
• Refunds — when credits apply

How much does it cost?

$29/month — your AI assistant answers customer texts 24/7 with missed-call text-back, Connected Apps like Google Calendar booking, and a teach loop so you can fix any answer in one click, with 500 monthly texts included. Includes a 14-day free trial, no credit card required. Additional texts are $5 per 150.

Separate Twilio bill

SMS usage bills through Twilio separately. Simplae subscription does not include carrier per-message fees.

Tax invoices

VAT or sales tax may appear depending on region — download PDFs for accounting.

Help

Billing questions? Contact support with your business name — never paste full card numbers in email.