Phone numbers

Your SMS number is your brand on text — Simplae assigns it, so there's nothing to buy or configure yourself.

During your trial

Your assistant runs on a Simplae number while you teach it and test it. This is normal — it's the same number your customers will text once you go live.

Going live

When you complete registration and go live, that number becomes yours — dedicated to your business, not shared with anyone else.

After you go live

Update your website, Google Business Profile, email signature, and receipt footer with your number. Inconsistent numbers confuse customers and split conversation history.

Already have a business number you want to keep?

Contact support — we'll help you figure out the best path for your situation.