Take a photo in the portal

When you are on the shop floor, typing long answers is impractical. Use your phone to snap a photo and upload it directly to knowledge.

When this helps

• You just changed the chalkboard menu.
• A vendor left a new price sheet at the counter.
• You want to capture a comparison chart for customer FAQ (customer-safe excerpts only).

Steps on mobile

1. Log into the owner portal on your phone.
2. Open Knowledge → Add → Photo.
3. Allow camera access if prompted.
4. Take the picture, confirm, and wait for processing.

Lighting and framing

Stand where a customer would read the sign. Hold steady for a second so the image is sharp. For glass storefronts, step slightly to the side to reduce reflection.

After upload

Check the review screen the same day. Busy weekends are when menus change — make photo uploads part of your Saturday morning routine if needed.

Privacy reminder

Do not photograph customer lists, credit card terminals, or staff schedules with personal phone numbers. Stick to information you would happily put on your website.