Verification
Complete business verification so carriers deliver your messages.
SMS verification
Carriers require proof you are a legitimate business before delivering bulk or automated texts. Verification protects customers from spam.
What you will provide
- Legal business name and address
- Website or social proof of operation
- Contact person and email
- Sample message types (appointment reminders, customer support, etc.)
Timeline
Simple cases: one to three business days. Complex brands or regulated industries may take longer. Watch for requests from Simplae if carriers need more information.
Status meanings
| Status | Meaning |
|---|---|
| Draft | Not submitted |
| In review | Wait for carrier |
| Approved | You are clear to scale |
| Rejected | Fix issues and resubmit |
If rejected
Read the rejection reason literally. Common fixes: mismatched business name, missing website, vague use case. Update your details in Portal → SMS compliance and resubmit.
Help
See A2P overview or contact support with your business name.